❓ Frequently Asked Questions

💰 Pricing & Packages

Q1: What are the carpool prices?

A: Based on Claude Code Max $200/month, stable operation for 3+ months:

  • 6-Person Carpool: ¥398/person/month for 30 days
  • 3-Person Carpool: ¥768/person/month for 30 days
  • 1-Person Exclusive: Only ¥2200/month for 30 days

Q2: How is the weekly quota allocated?

A:

  • No daily limits, using weekly quota (based on account cycle)
  • Current MAX 20X weekly quota is approximately 800 USD (synced with official)
  • Carpool directly splits account weekly quota:
    • 6-person: 800/6 = 133 USD per person per week
    • 3-person: 800/3 = 267 USD per person per week
    • 1-person: Full 800 USD per week

Q3: What services are included in the price?

A:

  • ✅ Claude Code Max official authorization
  • ✅ Bypass official bans, regional restrictions, zero IP requirements
  • ✅ API endpoint + API key + token query address
  • ✅ Technical support and after-sales service

🚀 Deployment & Usage

Q4: Do I need a VPN?

A: No! Lion CC gateway system supports direct connection in China, no VPN or proxy needed.

Q5: Which operating systems are supported?

A: Full platform support:

  • Windows 10/11
  • macOS (Intel & Apple Silicon)
  • Linux (Ubuntu, Debian, etc.)

Q6: How do I check my token usage?

A: Three methods:

  1. Real-time dashboard: use.codecodex.ai/admin-next/api-stats
  2. Command line: claude tokens
  3. Contact customer service for detailed report

Q7: Can I use it on multiple devices?

A: Yes! Configure the same API Key on different devices for synchronized access.

🔒 Security & Stability

Q8: Will my account be banned?

A: Using officially authorized account, compliant usage, gateway system prevents IP anomalies. Stable operation for 3+ months with no ban cases.

Q9: How is service stability guaranteed?

A:

  • Distributed multi-server deployment
  • 24/7 monitoring
  • Dynamic IP switching
  • Professional team maintenance
  • 99.9% availability guarantee

Q10: Is my data secure?

A:

  • All communications use HTTPS encryption
  • No logging of code content
  • Isolated user data
  • Compliance with data protection regulations

⚡ Technical Support

Q11: What if I encounter issues?

A:

  1. Check deployment tutorial
  2. Contact WeChat customer service: HSQBJ088888888
  3. Check API status dashboard
  4. Customer service response time: < 2 hours during business hours

Q12: Which Claude Code version is supported?

A: Support latest official Claude Code version, automatically synced with official updates.

Q13: How to upgrade Claude Code?

A:

  • macOS/Linux: brew upgrade anthropics/claude/claude
  • Windows: Re-run installation script

💳 Payment & Renewal

Q14: Which payment methods are accepted?

A:

  • Alipay
  • WeChat Pay
  • Bank transfer (for enterprise users)

Q15: How to renew?

A:

  • Notify 3 days before expiration
  • Support original team renewal or re-teaming
  • Renewal process same as initial subscription

Q16: Is there a refund policy?

A: ⚠️ Virtual products are non-refundable once delivered - no mid-service cancellations. This is the industry standard for virtual service products. Once the API key and service authorization are provided, the product is considered delivered. Please fully understand the service details before purchasing and make a careful decision. We recommend joining the carpool group to consult first before committing.

🎯 Usage Scenarios

Q17: Is the computing power sufficient?

A: 6-person carpool computing power is evenly distributed, completely sufficient for daily programming needs. For more computing power, choose fewer people carpool or exclusive service.

Q18: Suitable for which scenarios?

A:

  • ✅ Personal developer daily programming
  • ✅ Small team collaboration (2-6 people)
  • ✅ Student learning projects
  • ✅ Code review and optimization
  • ✅ Technical documentation writing

Q19: Not suitable for which scenarios?

A:

  • ❌ Enterprise large-scale commercial applications (recommend official direct subscription)
  • ❌ Extremely high-frequency continuous use (recommend exclusive service)
  • ❌ Extreme latency sensitivity scenarios

🤝 Agency Partnership

Q20: How to become an agent?

A:

  • Contact WeChat: HSQBJ088888888
  • Generous commission structure
  • Complete technical support
  • Transparent management system

Q21: What are agency benefits?

A:

  • 💰 Considerable profit margin
  • 📈 Stable market demand
  • 🛠️ Professional team assistance
  • 📊 Real-time business data monitoring

📱 Other Questions

Q22: Is there a mobile version?

A: Claude Code is mainly for desktop use, mobile support limited. Recommend using desktop for best experience.

Q23: Can I switch packages?

A: Yes, contact customer service before next billing cycle to switch.

Q24: How to view usage history?

A: Log into management dashboard to view detailed history: use.codecodex.ai/admin-next/api-stats

Q25: Any other AI programming tools?

A: Lion CC also provides:

  • ChatGPT Codex service
  • Complete AI programming tool ecosystem
  • Visit VibeCodingAPI.ai for more

📞 Still Have Questions?

Can’t find your answer? Contact us:

  • WeChat: HSQBJ088888888
  • Service Hours: Weekdays 9:00-21:00 (holidays supported)
  • Website: codecodex.ai
*Last updated: November 6, 2025 Lion CC Leo Programming*